Refund policy

Exchanges and Refunds

Cash refunds are not available at the moment. The value of returned items can be use as store credit; exchanges are also accepted. This policy doesn’t include custom orders or items on sale.

To submit an exchange/return request you will have to write an email to info@texturable.com specifying your order number and reasons for returning. Only requests submitted until 3 days after receiving the item will be considered. The item must be returned with no signs of wear, in the same conditions and packaging as it was received. The buyer is responsible for all charges and fees associated to the return of the package to Texturable.

 

Order cancelation

Only accepted until 24 hours after purchase.

Returns, cancelations or exchanges will not be accepted for custom made orders and items on sale.